I want to be clear - our driver, Lynn, gets 10 stars. She was awesome. Friendly, funny, and a safe driver. She was flexible and ensured we got everywhere we wanted to go. I cannot recommend her more highly. The bus itself was cute and comfy and in reasonable condition. The ONLY thing keeping me from giving RMPB all five stars is the bus got HOT. The temp and humidity outside was intense and the bus AC just couldn't keep up. Some fans or additional ventilation would have gone a long way to keep everyone comfy.